Refunds & Cancellation
AtmaSathi is operated by Seazars.
What you are paying for
You never pay to look. A plan gives you a monthly allowance of connections — the number of members you may approach. Plans run for a fixed term and never renew by themselves. We do not store your card.
If you have not used any connections
Write to us within 7 days of paying and we will refund the full amount, no reason needed. Refunds are made to the original payment method and usually reach you within 5–7 working days.
Once a connection has been used
A connection is spent the moment you express interest in someone — at that point the other family has been told and, if they agree, contact is shared. That cannot be undone, so used connections are not refundable. If you have used some of your allowance, the remainder is not refunded either; you keep it for the rest of the term.
Cancelling
There is nothing to cancel. Nothing renews, no subscription runs on, and when a plan’s term ends your account simply returns to the free tier with its one connection a month. Your profile stays until you delete it.
If something went wrong
If you were charged twice, charged after a failed payment, or charged for a plan you did not receive, write to us and we will refund it in full — the 7-day limit does not apply to our mistakes.
If we close your account
If we remove an account for impersonation, a fake profile or harassment, unused connections are not refunded. If we close it for any other reason, or stop offering the service, we refund the unused portion in full.
How to ask
Email hello@atmasathi.com from the address on your account, with the date of payment. We reply within 48 hours.